Managerial communication

Interpersonal skills. An example of a barrier to effective listening is heedlessness. This is a barrier because at that place is more concentration on the speakers delivery so iodinr than on the message. Background noises also play a part to inattentiveness as it is distracting. For instance when I was working as a hold off at a restaurant I served a large family, which set a large fix up of 3 different pasta dishes, wizard with cheese and the rest without, and 6 pizzas with different toppings and sizes and one with no mushroom cloud ND another with extra olives.Due to my inattentiveness, I failed to place the correct order to the kitchen. Instead I gave them 3 pasta dishes all with cheese and one pizza with extra mushrooms and the other with no olives. In the future I could improve my listening skills paying full attention to what is being tell and also by double checking the order with the recipients in order for certainty. mad intelligence is a persons ability to recogniz e and use emotions.It Is a excogitation that helps to understand human communication. It can also be described as relevant to the accurate appraisal and expression of emotion In oneself-importance and In others, the effective regulation of emotion in self and others, and the use of touch modality to motivate, plan, and achieve In ones life (Salvoes & Mayer,1990). Leary et al describe emotional give-and-take as a precise awareness of emotion In self and others, an absorption of emotion to ease thought and an understanding of emotion.For Instance there was a time where I failed to reflect emotional Intelligence when my get leader approached me about complaints that were do about my behavior and attitude. The confrontation made me defensive which made me react by attacking other company members and ask for clarification.