Management, Organisations and People Module Report Essay

IntroductionThe aim of this score is to provide an explanation to Mimi Vasquez pig and kayo charabancs approach to lead and go on to explore his relationship to his lap group and how they have authentic everywhere time. It will early outline the methodology utilize to conduct this report and then go on to introduce the managers and twisters and develop how their current exert roles have essential everyplace time. Subsequently, the report will provide an explanation to Mimi Vasquez Hair and Beauty managers approach to leading and go on to explore his relationship to his work group. To conclude the report, there will be a quick compendious of what has already been mentioned and some limitations of the findings, methodology and extend tod theories used in the report.The cup of tea salon which was named after its manager is privately protested and placed in Chiswick in West London. In addition, it has two otherwise branches located in Ealing and Hammersmith, both to a fault within the West London bea and owned by the same manager. All three of the beauty salons atomic number 18 comparatively sm all(prenominal) in size reservation satisfactory profits and located just off the high streets in quieter areas. The first branch was unresolved in 1999 in Chiswick and the others take oned on 5 categorys later, the Hammersmith branch macrocosm the newest.MethodThis report was conducted using both unproblematic and secondary research. The primary research was collected directly from the manager and team members by interviewing them. By so doing, the research collected was new and wasnt research that had already existed. Secondary research was collected through the use of books, the internet and articles and therefrom looking at be data.Findings and discussionBehavioural schemeAs the manager, Mimi Vasquez, passingvises and manages the overall performance of his provide and the communication channel. His current work role is to meditate a nd recommend developing strategies on how to improve the quality of their services e.g. to a greater extent speed and efficiency in cutting pilus and accuracy with salmagundi colours of hair dye. These two examples are some of Mimis of import targets and he wishes to have met these goals by July 2011. Mimi likewise examines ways to achieve his air goals of maximising profits and acknowledges that compensations and rewards have worked well in the early(prenominal) as they motivate and encourage faculty to work better E actually year he elects 2 people as the or so improved and most enthusiastic team members and rewards them in the form of bonuses and HMV vouchers. His work role besides bespeaks instructing his team members and allocating them to different parts of the salon when the day gets busyMoreover, this has vie a great role in the development of Mimis lead within the communication channel. Yukl (2006, p5) defines leaders as-Leadership is the process wherein an indi vidual member of a group or organization becharms the interpretation of tear downts, the choice of objectives and strategies, the organization of work activities, the motivation of people to achieve the objectives, the maintenance of cooperative relationships, the development of skills and bureau by member, and the enlistment of support and cooperation from people outside the group or organisation.Yukls definition very closely matches Mimis approach to leadership in the sense that it emphasizes the importance of people skills and the social influence that leadership whoremonger have. One theory to provide evidence for this is the behaviour perspective. This theory claims that people become leaders because of what they do and this female genital organ be break into two different categories task behaviour and relationship behaviour. Task behaviour places the main focus on the degree to which a leader emphasises productivity targets, goal accomplishments and maintaining standa rds.These behaviours can also be called production-centred and it can be seen in Mimis leadership style when he uses HMV vouchers to motivate his staff to work harder and faster. Mimi has also said that rewards gave his staff an incentive to work and this played a crucial part in guardianship them happy and full of energy, even towards the end of the day. Furthermore, relationship behaviour focuses on managers actions that video display concern for their staff and their welfare as opposed to behaviours that concentrate on complete tasks. Although this contrasts to task behaviour, this can also be seen in Mimis leadership approach in the sense that he aims to improve his staffs skills and help them gain more confidence in their subcontract role.Trait perspectiveThe controversy in defining leadership has encapabled numerous different theories to be developed in an attempt to exempt the gist of a leader within a clientele or an organisation. Bratton (2010, p363) cited that indi viduals who film leadership shoess possess first-rateior qualities or attributes compared with the traits possessed by non- leaders. This view is cognize as the trait perspective and its theories such(prenominal) as the great man theories focus mostly on positive characteristics such as stamina, intelligence and suaveness in speech.Research in 1974 by Stogdill showed that socioeconomic factors also played a great role for example, very few corporate leaders had fathers who held a low class position or who were paid quite poorly. Stogdill also found that intelligence and fluency in speech were very closely related to leadership and used these traits to differentiate leaders from following. He then concluded that there were particular patterns of traits that occurred in some people which gave them an advantage when seeking a leadership position. Shabina and Mario also described their manager to hold very positive characteristics such as friendly, talkative, enthusiastic and org anised and wasnt like the other staff members at Mimi Vasquez hair and beauty in the sense that he was oft more determined. This therefore justifies why Mimi is a leader.In addition, research into substitutes for leadership claim that there should be a transparent difference between the leader and the followers in a business and there should be inflexible rules and formalized areas of responsibility in dress to prevent the followers from being guided by their peers and replacing their existing leader. This would occur if the followers realized that their peers had the skills equivalent to their leader and they decided to follow them instead. Keith Grint (2005) also argues that successful leadership-Is not a list of innate skills and competences, or how much charisma you have, or whether you have a vision or a strategy for achieving that vision, but whether you have a capacity to acquire from your followers.This again, provides evidence against the trait perspective stating that this is not what makes an effective leader.The shared/super leadership theoryThe founding of Mimis other branches, helped him gain bring which developed his role even further as he had to call problems, make choices and provide alternatives actions to his initial plans. His role development throughout the years has been quite significant and his responsibilities have duplicated allowing him to improve his time management and organisation.Mario and Shabina are two team members of the salon who were also interviewed. Mario is a professional hair stylist whose work role involves restyling and cutting clients hair, dying, permanent hair straightening, Brazilian hair blow drying etc. His work role is crucial to the business as he has qualities and skills that require a lot of training and look in pasture to gain. Marios work role has developed over the years as his experience has allowed him to move up the ladder in regards to the styles and haircuts he can confidently perform. The number of clients he reserves on a daily basis has also increased over the past 6 years of working at the salon showing an return in his abilities.He is now responsible for his own clients as onwards he would exclusively deal with Mimis clients and help around. However, he is stable in a lower position to Mimi and is usually responsible for devising sure that Mimis clients are booked in for the dates and times they requested, making sure none of the time slots clash with one another. The Shared/super leadership theory suggests that excellent leaders are those who help their followers develop by acting as their teacher rather than keeping all of their knowledge to themselves. To add, Peter Senge(1990) also stated that leaders are designers, stewards and teachers which supports the view. Mimi has constantly trained his team members, in particularly Mario and this also adds towards the teaching that Mimi is an effective leadership.Fiedlers leadership adventure theoryShabina is the only cosmetician at Mimi Vasquez Hair and Beauty and her role involves taking care of her own customers and making her own bookings as well as offering all of the services waxing, laser hair removal, threading, massages etc. Her role doesnt involve anything to do with hair, and she works in her own room downstairs. However, Mimi is her manager also and so it is her responsibility to follow all of his guidelines and instructions. Her role has developed over the past 3 years as she first started out as an assistant, cleaning around and helping the beautician. She then worked her way up by gaining experience and qualifications and developed her role into a full-time professional beautician.Fiedlers leadership contingency theory proposes that the effectiveness of the leader depends on whether the leadership style is matched with the followers and the environment. It is based on 3 main assumptions 1) leader-member relations, which relate to whether the leader receives support, respec t and trust of the followers 2) task structure, which relates to how structured the tasks performed by followers are 3) position power, which relates to the formal authority that the leader can exert through the use of punishment and rewards. This theory can explain Mimis leadership style as it explains why Mimis leadership is effective and hence how he has been able to successfully run the business for so many years. In relation to this theory, Mimi is placed to be known as a relationship-orientated leader and so it explains that his team members have been able to develop throughout the years because of his concern for them.The situational leadership theoryMimis relationship to his group is fairly hierarchical where he would force influence upon others to do something that they otherwise wouldnt. This hair and beauty business is a veracious example as it shows how Mario takes responsibility for making bookings for both, his and Mimis clients. The group itself had developed over th e years as they have slowly started to work as a team, helping each other and finishing each others jobs off when the salon gets busy. In 1999, manager Mimis Vasquezs main roles were to simply open and close the salon, receive payments for the service provided and order raw materials such as hair dye, scissors, wax etc. Now, with the developing of the business, all of the team members in the salon have developed their roles as they have had to cover for each other and enhance coordination skills.The situational leadership fashion model is where the leaders leadership style depends on the adulthood of the followers it can explain that why Mimi trusts his staff to look after his salon whilst he is in a different branch. The friendly nature of the business also allows Mimi to be less formal and more flexible with rules and procedures. Bratton (2010, p.370) states that Follower maturity is determined by the ability and willingness of the followers to accept responsibility for complet ing their work. The fact that each team member has their own fate of responsibilities proves that their levels of maturity are very high and hence can explain why Mimis rules are quite flexible, according to Mario and Shabina.ConclusionThe report has explored Mimis approach to leadership using the behavioural, trait, shared/super leadership, contingency and situational theories and it can clearly be seen that leadership is not easily outlined and its effectiveness isnt easily measured. It has also outlined the work roles of the manager as well as the team members and explained how their roles have developed. To conclude, although the report gives a sense of idea of what Mimis leadership approach may be, in reality it is very hard to accurately describe using only one theory.AppendixBratton, J. (2010) Work and organisational behaviour. 2nd edn, Hampshire Palgrave Macmillan Grint,K.(2005) Leadership limits and possibilities, Basingstoke Palgrave Senge, P.M.(1990) The Fifth Discipline . rising York Currency/Doubleday Yukl, G.(2006) Leadership in organizations.6th edn, Englewood Cliffs, NJ Prentice Hall